Skip to content
CIstadi
en
Sign in
Emergency1 min readUpdated May 17, 2026

Emergency numbers

Fire122
Police133
Ambulance144
EU emergency112
Out-of-hours doctor141
Anti-poison hotline01-406-4343

Hospitals

  • AKH — Währinger Gürtel 18-20, 1090 Wien — university hospital, English-speaking, full A&E
  • Donauspital (SMZ-Ost) — Langobardenstraße 122, 1220
  • Wilhelminenspital — Montleartstraße 37, 1160
  • Hanusch-Krankenhaus — Heinrich-Collin-Straße 30, 1140 — ÖGK ambulatorium

After-hours pharmacy (Bereitschaftsdienst)

Find the nearest at apothekerkammer.at or call 1455. Pharmacy windows display the night-duty card.

Lost wallet / cards

  • Stop EC/credit card: +43-1-204-8800 (24/7, all Austrian banks)
  • Stop SIM: call your provider directly
  • Police report: any Polizeiinspektion, takes 30 min

Mental health & crisis

  • Telefonseelsorge 142 — 24/7 free
  • Frauenhelpline gegen Gewalt 0800 222 555
  • Männerinfo 0800 400 777
  • Rat auf Draht 147 — under-25s, anonymous
Not sure how serious it is? Call 1450 (Gesundheitsberatung) — a nurse triages and tells you whether to head to A&E or wait.

Frequently asked

3
  • I lost my passport. What now?

    Police report at the nearest *Polizeiinspektion* (free, 30 min). Then your embassy issues a temporary passport — usually 1–3 working days.

  • Is the ambulance free?

    With ÖGK student insurance: emergency ride and treatment fully covered. Tourists pay ≈ €350 unless they have an EHIC card or travel insurance.

  • Are there 24-hour pharmacies in Vienna?

    No single 24-hour pharmacy, but the rotating *Bereitschaftsdienst* always has one open per district. Look for the green cross with "DIENSTBEREIT".